1.You have 7 days to contact us and 30 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. There are NO EXCEPTIONS! Shipping cost is bear by both seller and buyer in half.
2.All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your po#.
3.We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH Buyer and Seller cancel the transaction from aliexpress. OR, you may choose to have a replacement.
4.Below situation does not supports refund policy:
1) Clients ordered wrong products.
2) Products damaged artificially by clients
3) Parts missing by clients
1.Your feedback is very important to us, we sincerely invite you to leave us 5-star positivefeedbackif you’re satisfied with our products and service.
2.That’s the biggest motivation for us to become stronger and provide better new items. Thank you for your support.
3.If you have any problems with our items or service, plz feel free to contact us anytime before leaving negative feedback. We would give you the best solution,communication can solve everything.