How to pair the ICsee 4K CCTV camera?
Mobile APP: iCSee/ XmEye ( Free Android and IOS app)
Computer software: VMS
8MP 4K IP Camera WiFi Outdoor PTZ Cam 5MP HD Video Surveillance Wireless H.265 Onvf 1080P Auto Tracking Support Alexa
*4K(8MP)/5MP/1080P resolution is optional;
*8MP ultra-high-definition images, bring you a different visual experience;
*Support 2.4GHz WiFi connection only(5G WiFi is not supported);
*H.265 video format, the picture is smoother and the storage space is saved;
*AI human body recognition and detection, *automatic humanoid tracking;
*4pcs infrared LEDs+4pcs white LEDs, showing you clear & colorful day/night images;
*3 image modes for you to choose: smart mode/infrared mode/color mode
1)Infrared mode is infrared on mode. The image is black and white and the white LED does not turn on
2)Color mode: white LED lights up, day and night are color vision
*Built-in high-quality speakers and microphones, allowing you to communicate with others without hindrance;
*Echo cancellation and noise suppression technology, perfect full-duplex voice effect;
*Support RJ-45 network cable connection;
Note: Two housing would be shipped Randomly
*1080P camera uses Type-c port,no RJ45 port,5MP/8MP with RJ45 port.
*The functions of the two appearances are the same.
What’s in the box?
4K camera(optional) * 1
Manual (English only) * 1
Power supply * 1
Screws bag * 1
Tail line waterproof kit * 1
4K Ultra HD 8MP High Resolution
We have 4 kinds of pixels cameras for you to choose, 4K 8MP/5MP/3MP/1080P, which can meet your various needs, you can see every corner of your yard/door/warehouse/office
Pan 355° Tilt 90°
This IP camera can move up to Pan 355°/ Tilt 90° , covering every corner,livemoniitoring without blind.
AI Motion Detection
The camera adopts the latest AI algorithm, which can accurately detect movements and send notifications to you through the APP, so you don’t need to worry about the security of your defense area
Full color night vision
This video camera is equipped with color night vision and infrared night vision, so that you can see every picture clearly at night.
Two way audio CCTV Camera
This security camera can easily realize real-time intercom, so that you can communicate with the person opposite the webcam without obstacles.
IP66 Waterproof WiFi Camera
What is the most important thing as an outdoor camera? Waterproof, of course! IP66 waterproof, which can meet most use scenarios, and there is no need to worry about camera damage caused by rain and snow.
This security camera will save the recorded movies/images(Need cloud storage or SD card
), and you can open the ICSEE app anywhere to view the wonderful moments recorded by the camera at any time.
Wired connection & Wireless connection
The camera is equipped with an RJ45 interface, through which you can connect your NVR device, or directly connect to your WiFi wirelessly, simple and convenient
Multi-scenario installation and use
The camera is suitable for iOS/Andriod/Window, and you can view your camera on a variety of devices.
Two storage methods
You can choose to use SD card (maximum 128G) or subscribe to cloud storage (charge) to permanently save your recorded videos, and delete unnecessary movies in ICSEE app to save storage space.
VERY IMPORTANT FAQS:
Q: Not completely wireless/Was advertised as wireless.
A: “Wireless” means that the camera works with the 2.4Ghz wifi(Don’t support 5G wifi), but the camera needs to stay plug in the power outlet for supply power.
Q: Why can’t the camera recognize the SD card?
A: 1. This camera supports FAT32 format Class 6, Class 10 SD card, max supports 128GB.
2. If you insert the SD card into the camera after the camera plug in power outlet, the camera may not be able to recognize the SD card. Please unplug the power outlet, then plug in it again and restart the camera.
Q: How does the “Auto track” work?
A: Open the app, going to the device interface, you can find the “Auto Track” on the intercom interface.
If someone in the detection range, when the camera capture the body motion and it will automatically track the activity trajectory, but the camera will not return to the original monitoring position when the movement leaves its detection range.
Q: Why the camera makes a ding sound or beeps?
A: The distance of the camera and phone is too close.
Q: Why the camera would offline?
A: Please make sure the wifi router and the camera are within the effective distance, and reset the camera and connect again.
Q:Why the camera doesn’t connect to the wifi?
A: Check if your phone is connecting to 2.4G wifi.(The camera isn’t compatible with 5G wifi) and the camera needs to plug in the power outlet to charge.
Please download APP “iCSee” on your phone and add the camera to you phone via the APP.
Please check if the distance of your phone, camera and the router is within 30-100cm when connect them.
Please reset the camera(the reset button is in the SD card slot) and connect again.
Q; How to do when the SD card doesn’t store the motion video?
A: Please insert the SD card into the camera, check the button of “Motion Detection” is turning on of the phone APP, it will store the video when it detects motion. If SD card doesn’t store the motion video, pleasa format the it.
Q: Why cann’t use the phone/email to register account for the app?
A: Please register an account firstly, and then login in. If you cann’t use the phone/email to register account, please try to choose the “Quick Login”.
Warranty & Service
Q1: How fast you can do the shipment?
A: Within 1-3 working days after your payment confirm (ship from China warehouse).
B: Within 1-3 working days, you will get it within 7 working days (ship from oversea warehouse).
Q2: Can I receive my package fast?
A: Yes, you can. Kindly confirm your contact number/ post code/city all are correct fulfilled.
*About Custom Tax
Q: Who will be responsible for import taxes? Seller or buyer
A: The product price and shipping cost are not included any import taxes. The buyer should be responsible for all additional customs taxes. If you need clearing customs invoice, please contact with us.
*About Feedback & Rating
Q: After using the product, I feel very good. How can I recommend it to others?
A: Your recommendation is highly appreciated. If you are satisfied, please leave us a Positive feedback and 5 Stars rating. Your recognition will make us more confident to develop our business and serve you better. If you have any problem with product, welcome to contact us freely for solving it. We will provide 7/24 technical support service.